Our Co-Founder Prof Andreas Fuchs can be heard in the latest episode of the B2B Hero Podcast by Marconomy from 3 October 2022:
Robots, self-thinking systems. The topic of automation is not only to be found in production, where they provide support in the form of robots on assembly lines. They also exist in marketing and sales. But although we are all familiar with the topic of automation, some people still need to be convinced of its benefits. Automation can take over tasks and thus relieve employees. Some see this as a relief, others as a threat. But what needs to be considered? How many tools should I use? How can I convince my colleagues of the benefits of automation? And how should automation work in conjunction with customer service?
The Podcast is only available in German:
